Effective Date: March 13, 2026 | Last Updated: March 13, 2026
Please read these Terms and Conditions (“Terms”, “Agreement”) carefully before accessing or using the Sellernavigator.ai platform and services. These Terms constitute a legally binding agreement between you (“User”, “you”, “your”) and Sellernavigator.ai (“Sellerverse”, “we”, “our”, “us”).
By registering for an account, accessing the platform, or using any of our services, you confirm that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not access or use Sellernavigator.ai.
For this Agreement, the following terms shall have the meanings set out below:
“Platform” means the Sellernavigator.ai web application, APIs, AI agents, analytics dashboards, and all related software and services.
“Services” means all features, tools, analytics, reporting, financial intelligence, and AI-powered capabilities offered through the Platform.
“User Data” means all data, content, and information you submit to or that is retrieved by the Platform on your behalf, including Amazon marketplace data, financial data, and COGS files.
“Amazon APIs” means the Amazon Selling Partner API (SP-API), Amazon Advertising API, and related Amazon developer interfaces integrated with the Platform.
“Subscription” means your paid or trial access plan to use the Services.
“Confidential Information” means any non-public information disclosed by either party that is designated as confidential or that reasonably should be understood to be confidential.
You must be at least 18 years of age and have the legal authority to enter into a binding agreement to use Sellerverse. By registering, you represent and warrant that you meet these eligibility requirements and that all registration information you provide is accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:
Use a strong, unique password and not share your credentials with any third party
Notify us immediately at info@veritasanalytica.com upon becoming aware of any unauthorized access or breach of your account
Ensure that all users within your organization who access the Platform comply with these Terms
Sellerverse shall not be liable for any losses resulting from unauthorized use of your account credentials where such use results from your failure to maintain adequate security.
Sellerverse is a business-to-business platform intended for use by eCommerce businesses, Amazon sellers, and their authorized representatives. Use of the platform for personal, household, or consumer purposes is not permitted.
Access to Sellerverse's full feature set requires a paid Subscription. We offer various subscription tiers, the details of which are described on our pricing page. We reserve the right to modify, add, or discontinue subscription tiers upon reasonable notice.
We may offer trial periods for new users. At the end of a free trial, you will be required to subscribe to a paid plan to continue using the Services. We reserve the right to modify or terminate trial offers at any time.
We will make commercially reasonable efforts to ensure the Platform is available and operational. However, we do not guarantee uninterrupted or error-free access to the Services. The Platform may be temporarily unavailable due to scheduled maintenance, emergency maintenance, or circumstances beyond our reasonable control.
We continuously develop and improve Sellerverse. We reserve the right to add, modify, suspend, or remove features and functionality at any time. Where changes are material, we will endeavor to provide advance notice to users.
To use core features of Sellerverse, you must authorize the Platform to connect to your Amazon Selling Partner account via Amazon's OAuth mechanism. By granting this authorization, you permit Sellerverse to access, retrieve, and process data from your Amazon seller account on your behalf, within the scope of permissions you approve.
Sellerverse accesses only the data necessary to provide the Services, including but not limited to orders, inventory, financial transactions, returns, and advertising campaign performance. We do not access Amazon data beyond what you authorize.
You are responsible for ensuring that your Amazon seller account remains in good standing and that your use of Sellerverse does not violate Amazon's own Terms of Service, Selling Policies, or developer agreements. Sellerverse is not responsible for any action taken by Amazon against your seller account, including suspensions or restrictions.
You may revoke Sellerverse's access to your Amazon account at any time from within the Platform settings or directly through Amazon Seller Central. Upon revocation, we will cease all new data retrieval, though historical data already processed may be retained per our Privacy Policy.
You retain full ownership of all User Data you submit to or that is retrieved by the Platform on your behalf. By using Sellerverse, you grant us a limited, non-exclusive, royalty-free license to access, process, store, and display your User Data solely for the purpose of providing the Services to you.
You are responsible for the accuracy, completeness, and legality of all data you submit to the Platform, including COGS files, pricing data, and financial inputs. Sellerverse provides analytics and insights based on the data available. The accuracy of insights is dependent on the quality of input data, and we are not responsible for errors arising from inaccurate or incomplete data you provide.
All rights, title, and interest in and to the Platform, including its software, AI models, algorithms, user interface, design, documentation, and proprietary analytics methodologies, are owned by Sellerverse or its licensors. Nothing in these Terms grants you any right to use Sellerverse's trademarks, logos, or brand elements without our prior written consent.
We may use aggregated, anonymized data derived from usage of the Platform (not attributable to any individual user or seller) for product improvement, benchmarking, and industry reporting purposes. This data will never identify you or your business.
You agree to use the Platform only for lawful purposes and in accordance with these Terms. You must not:
Use the Platform to engage in any activity that violates applicable laws, regulations, or third-party rights
Attempt to reverse engineer, decompile, disassemble, or derive the source code of the Platform or its AI models
Use automated scripts, bots, or scraping tools to extract data from the Platform beyond what is provided by our authorized APIs
Resell, sublicense, or otherwise make the Services available to third parties without our written consent
Upload malicious code, viruses, or any content designed to disrupt or damage the Platform or other users' systems
Attempt to gain unauthorized access to any part of the Platform, other user accounts, or our infrastructure
Use the Platform to manipulate, falsify, or misrepresent marketplace data or performance metrics
Use the Platform in any manner that could damage, disable, overburden, or impair our servers or networks
Violation of this Acceptable Use Policy may result in immediate suspension or termination of your account without refund.
Subscription fees are billed in advance on a monthly or annual basis, as selected at the time of purchase. All fees are stated in USD and are exclusive of applicable taxes unless otherwise noted. You authorize us to charge your payment method on file for all applicable fees.
We reserve the right to change our pricing at any time. For existing subscribers, we will provide at least 30 days' written notice before any price increase takes effect. Your continued use of the Services after the price change becomes effective constitutes your agreement to pay the updated fee.
All subscription fees are generally non-refundable. Exceptions may be made at our sole discretion in cases of billing errors, technical failures that substantially impair service delivery, or where required by applicable law. Requests for refunds must be submitted within 14 days of the billing date to info@veritasanalytica.com.
You may cancel your Subscription at any time from your account settings. Cancellation takes effect at the end of your current billing period, and you will retain access to the Services until that date. We do not provide prorated refunds for unused portions of a billing period.
If we are unable to process payment for your Subscription, we will notify you and may suspend access to the Platform until payment is resolved. Accounts that remain unpaid for 30 days or more may be terminated.
Each party acknowledges that it may receive Confidential Information from the other party in connection with these Terms. Each party agrees to:
Hold the other party's Confidential Information in strict confidence
Use the Confidential Information only for purposes directly related to the use or provision of the Services
Disclose Confidential Information only to employees, agents, or contractors who have a need to know and are bound by confidentiality obligations no less protective than those in this Agreement
These obligations do not apply to information that is or becomes publicly available through no breach of this Agreement, is independently developed, or must be disclosed by law (in which case the disclosing party shall provide prompt notice).
THE PLATFORM AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SELLERVERSE EXPRESSLY DISCLAIMS:
All implied warranties of merchantability, fitness for a particular purpose, and non-infringement
Any warranty that the Platform will be error-free, uninterrupted, or free of viruses or harmful components
Any warranty as to the accuracy, reliability, or completeness of any analytics, insights, recommendations, or AI-generated outputs
Any warranty that the Platform will meet your specific business requirements or that results from use of the Platform will be profitable
AI-generated insights, financial analyses, and recommendations provided by Sellerverse are for informational purposes only and do not constitute financial, legal, investment, or business advice. You are solely responsible for all business decisions made in reliance on information provided by the Platform.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SELLERVERSE, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR:
Any indirect, incidental, special, consequential, punitive, or exemplary damages
Loss of profits, revenue, data, business opportunities, or goodwill
Damages arising from your reliance on AI-generated insights, recommendations, or analytics
Any unauthorized access to or alteration of your data
Interruption or cessation of the Services
IN ALL CASES, SELLERVERSE'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES YOU PAID TO SELLERVERSE IN THE THREE (3) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS (USD $100).
Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you in their entirety.
You agree to indemnify, defend, and hold harmless Sellerverse and its directors, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising from or relating to:
Your use of the Platform or Services
Your violation of these Terms or any applicable law or regulation
Your violation of any third-party rights, including Amazon's Terms of Service or Selling Policies
Any User Data you submit to or retrieve through the Platform
Your negligence, fraud, or wilful misconduct
The Platform may integrate with or contain links to third-party services, including Amazon, Google Cloud, and payment processors. These third-party services are governed by their own terms and privacy policies, and we are not responsible for their content, practices, or reliability. Your use of third-party services is at your own risk, and we encourage you to review their terms before use.
These Terms are effective upon your registration and continue until your Subscription is cancelled or terminated.
You may terminate your account at any time by cancelling your Subscription through the account settings or by contacting info@veritasanalytica.com.
We may suspend or terminate your access to the Platform immediately and without prior notice if:
You breach any material provision of these Terms
You engage in fraudulent, abusive, or illegal activity
Your account remains unpaid for 30 days or more
We are required to do so by law or regulatory authority
Upon termination, your right to access and use the Platform ceases immediately. We may delete your data in accordance with our Privacy Policy. Sections 5.3, 8, 9, 10, 11, and 15 shall survive termination of these Terms.
We reserve the right to modify these Terms at any time. When we make material changes, we will notify you by email and/or by posting a prominent notice on the Platform at least 14 days before the changes take effect. Your continued use of the Platform after the effective date of any modification constitutes your acceptance of the revised Terms.
If you do not agree to the revised Terms, you must discontinue use of the Platform and cancel your Subscription before the changes take effect.
These Terms shall be governed by and construed in accordance with the laws applicable in the jurisdiction in which Sellernavigator.ai operates, without regard to conflict of law principles.
Before initiating any formal legal proceedings, both parties agree to first attempt to resolve any dispute informally by contacting the other party and describing the dispute in writing. Both parties will make good-faith efforts to resolve the issue within 30 days.
If informal resolution is unsuccessful, disputes arising from or relating to these Terms, including their formation, validity, breach, or termination, shall be subject to binding arbitration or the courts of the applicable jurisdiction, as determined by Sellerverse.
To the extent permitted by law, you waive any right to bring claims against Sellerverse as a plaintiff or class member in any class action, consolidated action, or representative action.
These Terms, together with our Privacy Policy and any applicable Subscription agreement, constitute the entire agreement between you and Sellerverse with respect to the Services and supersede all prior agreements, representations, and understandings.
If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of Sellerverse to be effective.
You may not assign or transfer these Terms or any rights hereunder without our prior written consent. We may assign our rights and obligations under these Terms without restriction in connection with a merger, acquisition, or sale of assets.
Neither party shall be liable for delays or failures in performance resulting from causes beyond their reasonable control, including natural disasters, acts of government, internet outages, cyberattacks, or other force majeure events.
Notices to Sellerverse should be sent to info@veritasanalytica.com. Notices to you will be sent to the email address registered with your account. Notices are deemed received 24 hours after sending if no delivery failure is received.
For questions or concerns regarding these Terms, please contact us:
Email: info@veritasanalytica.com
Platform: Sellernavigator.ai
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